As your financial institution, we feel it is our responsibility to keep you informed of the latest scams. We recently learned some of our members and staff have received the following text message via their mobile phone:
“BANK ACCOUNT ALERT: Your CARD has been DEACTIVATED. Please call 334-557-1937.”
This is a scam. It isn’t targeting Alabama Telco members in particular, as many banks and credit unions across the country have reported these scams. There are several variations of this text message going around. Some say “CU Center Alert”, “FCU Center Alert”, “Bank Account Alert”, etc. If you receive this text and call the number listed, you are typically greeted by a recording asking you to divulge your card number, PIN and expiration date.
If you receive this text or one similar to it, please disregard it. Note: We would never ask you for this information in this manner, and you should never give this type of information out. If you have concerns or questions, please call Member Services at 1.800.24.TELCO (1.800.248.3526).