On average, most people pay 8-10 bills per month, costing several dollars in postage, not to mention the money spent on checks and gas to the post office. You can eliminate all of these costs with online bill pay. (Use our Online Bill Pay Savings Calculator to figure out how much money you could save.) By going paperless, you are also helping the environment by reducing solid waste, saving trees and decreasing carbon dioxide emission. And because it is so convenient and easy to use, it's a quick, secure way to pay your bills on time, every time.
Online bill pay is a FREE service offered to Telco members. In fact, like we mentioned above, this service may actually save you money and time. It eliminates the expense of postage, gas and more importantly your time.
Click "Bill Pay" in the blue navigation bar at the top of your Account Summary page. You must sign up to be an online banking bill pay user. If you are not currently a bill pay user, a screen will appear asking you to enroll.
Signing up is easy. Simply click here for a detailed guide on how to become an Alabama Telco bill pay user. Follow the steps and start enjoying all the benefits of bill pay. You must be an online banking user to apply for online bill pay.
You can pay practically anyone using online bill pay - credit cards, utilities, auto loans, even your doctor or daycare center. You can even send payment to an individual person as long as they have an email address and a bank or credit union account in the U.S. There are however organizations that will not accept payments via bill pay, such as the IRS and other taxing entities.
Schedule your payments for each merchant in the amount you want and on the "send date" you need. Payments will be processed on the day of your request or on the following business day if the payment is entered on a weekend or a holiday. Use our handy calendar (shown next to the field of your process date) to determine how many days it may take for your payment to reach your payee. You may wish to allow additional time the first time you "Bill Pay" a payee as it can take up to 24 hours to establish a relationship with a new payee.
New payees are added immediately, however it can take up to 24 hours to establish a relationship with a new payee. This will ensure that your payments will be properly routed and credited to the payee.
No, but bill pay transactions will be reflected in your Transaction History on online banking. You are also able to download your transaction history into a personal excel spreadsheet, Quicken, Microsoft Money, etc.
The debit will be returned to our online bill pay processing center, and you will be charged with a non-sufficient funds (NSF) fee. Please note all of your other payments will continue to process. Bill pay will not block those payments. (If you would like to learn how we can help you with overdrafts, check out our Courtesy Pay.)
Online bill pay will provide you with 18 months of bill pay history and maintain bill pay records for as long as you have been a bill pay user. These records are not stored digitally; therefore they may take longer to retrieve.
Online bill pay can provide you with peace of mind if you are traveling outside the United States. All you need is access to the World Wide Web with a secure browser, and you can pay your bills wherever you are.