Alabama Telco Credit Union
 

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How Do You Rate Alabama Telco Credit Union?

Our mission is to provide Excellent Service, Excellent People and Excellent Products. This is the standard by which we work and live. We pride ourselves on our top-notch service and friendly culture. You are always more than a customer; you’re a member. With that said, we want to make sure we are living up to your standards. Please take a moment to rate the level of service you have received from us. We rely on your input to monitor and maintain the quality of service by which we grade ourselves.

Please rate the following areas on a scale of 1 to 5, 1=poor and 5=excellent:

1.  How well is our staff serving you?

 1     2     3     4     5     No Opinion

Comments and examples:

2.  How are our Products and Services meeting your needs?

 1     2     3     4     5     No opinion

Products/services you would like to see us offer or comments:

3. How easy do you find it to access your Credit Union account?

 1     2     3     4     5     No opinion

Comments:
 

4. Overall, how are we doing?

 1     2     3     4     5     No opinion

Comments:
 

5. What are we doing right?

 

6. Suggestions for improvement?

 

7. Which branch do you use most?

8. Would you recommend us to your family, friends and/or co-workers?

 yes  no

If no, why not?
 

Optional Information

Full Name:
 
E-mail address:
 
Primary phone:
 

Your feedback is important to us. Thank you for taking the time to answer these questions!

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