Picking the right financial institution is important to your financial success. At Alabama Telco Credit Union, we don’t want to brag but we have found that:
Some love our low loan rates.
Others love our great rates on our savings accounts and deposits.
Some members are not rate sensitive but are just thrilled they CAN get a loan.
Others love our personal service.
Some don’t care about personal service, but love the convenience.
Some love our electronic services.
Others love coming into a branch and seeing the same friendly face.
Believe it or not, some just love us because we’re a cooperative – meaning we are run by our members and for our members.
Others love us because the money stays local and benefits the community.
Some love the lower fees.
But most of all, we found our members love us because we do what’s in THEIR financial best interest, even when it’s not in the Credit Union’s best interest.
Things you should consider when choosing the right financial institution:
How easily accessible are they to your home or office? We have branches all over the state and are part of the CO-OP Shared Branch and ATM networks, providing you with nearly 5,000 credit union branches and 30,000 ATM locations nationwide. Click here for a list of our branch locations.
Do they offer telephone banking or internet banking? Yes, we do, plus we offer mobile banking!Click here to learn more about our electronic services.
What are their hours of operation? We are opened Monday through Friday from 8:45 a.m. to 5:00 p.m. Several of our branches and most of our CO-OP shared branches are even open on Saturdays. Click here to learn more.
Do they have various ATM locations? We have them across the state and will even waive your ATM fee if you sign up for our Choice Checking account and choose “nationwide ATM refunds” as a feature. Click here for a list of our ATM locations. Click here to learn more about our Choice Checking.
Are they a full-service institution? We offer so many quality products and services; we’re running out of room on our website for all of them! Click here to view our complete lineup.
Does their product lineup match your financial needs now and also in the future? Our products are extensive and are designed to accommodate every life stage.
Do they offer special products and programs that other financial institutions maybe don’t have? We’ve done our research. We know what our members want and what’s out there that we think they will want, need or love. We try to give it all to them.
Do they have a friendly and knowledgeable staff ready to assist you and your needs at all times? Our staff completes extensive training and is always willing to help. In fact, we are even on a first-name basis with most of our members.Click here to meet our Branch Managers.
Do they have a lot of unnecessary fees? Are their fees higher or lower than most? Because we’re a credit union, we typically have fewer and lower fees than most banks.Click here to view our fee schedule.
What is their history? How long have they been in business? We’ve been in business for over 79 years and continue to grow strong. Click here to read our story.
Do they have a high rating for safety and soundness? We have a “5 Star” Superior Rating by Bauer Financial for Safety and Soundness. This is the highest rating a financial institution can receive.
How much do they have in assets and is their loan portfolio strong? We have over 600 million in assets and that number continues to grow. We are very proud of our loan portfolio. Despite other institutions, we have managed to steer clear of recent economic struggles by not entering into risky loans. Click here to view our most recent annual report.
6. Interest Rates
Are their rates competitive? Are they better than the rest? Since we’re a credit union, our rates are usually better than most financial institutions. Click here to view our current rates.
Do they offer discounts on loans or bonuses on CDs? We always think there is room for improvement even with our great rates, so we like to offer discounts, bonuses and specials throughout the year.