With the recently enacted Health Care and Education Affordability Reconciliation Act of 2010 (H.R. 4872), the Federal Family Educational Loan (FFEL) Program has been eliminated. Private lenders, like Alabama Telco Credit Union, no longer have a role in originating or funding federal Stafford, PLUS or Consolidation loans. All new federal student loans will be issued via the William D. Ford Direct Loan Program. Contact your school’s financial aid office for more information.For questions or service related to an existing Federal Family Educational Loan secured through Alabama Telco Credit Union, contact our chosen servicer, Great Lakes at 1-800-236-4300, or at mygreatlakes.org.