Alabama Telco’s free telephone account information service is designed to work with each member’s unique account relationship. It is not possible to list a “how to” guide that fits every situation. However, the following are some of the most frequently used telephone banking transactions and the quickest ways to navigate through them.
Please note examples listed are based on the touch-tone/keypad commands. If you opt for voice recognition, the system will tell you what to say to access the appropriate information.
Example 1: To Hear Your Account Balance
Example 2: To Hear Cleared Checks on Your Checking Account
Example 3: To Transfer Money from Savings Account to Checking Account
Example 4: To Schedule a Recurring Funds Transfer
Example 5: To Cancel a Scheduled Transfer
Example 6: To Stop a Payment
Example 7: To Manage Your Visa Credit Card
Example 8: To Make a Payment to your Visa Credit Card
If you have any questions about telephone banking, click here or call Member Service at 1.800.24.TELCO (1.800.248.3526).