By simplifying your accounts with paperless statements, you'll simplify your life with less clutter, fewer paper cuts and less mail. You'll get cool "now" things like 24/7 access to your account information, instant updates about activity and a running history of past statements all archived and filed. Wouldn't it be so much nicer to do all the productive things you need to do from your home computer, laptop, or handheld? Plus, you'll reduce the chances of your personal information being lost or stolen in the mail while saving some trees in the process. If you still need a paper statement, you always have the option of printing it yourself, and you're still saving an envelope!
Very safe! In fact, they are actually safer than paper statements, which could get lost or stolen in the mail. To access your e-Statements, log in to online banking. Online banking is secure. Our system employs multiple layers of security, which means your online banking account information and transactions are safe and private. To view our online privacy statement, click here.
Absolutely nothing! They are a free service to you. If anything, e-Statements are saving the credit union the money required to mail them to you. Those savings go back to you in the form of better rates, more cost-effective products and fewer fees.
You can only view your e-Statements through online banking. If you give a joint owner or family member access to your online banking account by providing the username and password, they will also be able to view your e-Statements. For your protection, we highly recommend never sharing your usernames or passwords with anyone.
Click "e-Statements" in the blue navigation bar at the top of your Account Summary page.
If you are a current e-Statement user, you will be directed to a screen that allows you select which month and year for the e-Statement you would like to view. You are also given the option to update your email address on this page if necessary.
If you do not have e-Statements, you will be directed to a screen that asks you to enter a valid email address. Once you enter your email address, you will initiate the sign up process. Please follow the steps to complete your e-Statement registration.
If you began the e-Statement sign-up process but never finished, you will be directed to a screen to enter your Verification Passcode. The Passcode would have been emailed to you from us when you initially began the sign-up process. If you did not receive this email or have since lost/deleted it, please call Member Service at 1.800.24.TELCO (1.800.248.3526).
Log in to online banking. Click "e-Statements" in the blue navigation bar at the top of your Account Summary page. On the e-Statement screen, there is a message right above the "Month" and "Year" boxes which gives you the option to change your email address. Simply click this message and follow the steps to change your email address.
You can also click "Change Contact Information" located under your name and address on the Account Summary page. You will then be directed to a screen allowing you to update all your current information, including email address. For security purposes, any changes you make to your contact information will be sent to you via email.
If you missed an opportunity to print a past e-Statement and it is no longer available, call 1.800.24.TELCO (1.800.248.3526) and a Member Service Representative will assist you. A $5.00 fee will apply for each statement copy.
Call 1.800.24.TELCO (1.800.248.3526) and a Member Service Representative will assist you. You will need to submit a signed request or send us a message via our Message Board within online banking. We cannot accept your request to stop e-Statements verbally.