Alabama Telco Credit Union

Telco Online Login

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Security Features of Internet Banking (Telco Online)

In today’s world, it’s hard enough to keep up with the continual changes and updates to technology. You certainly don’t need the added stress of losing your identity or having your information stolen. Let us do the hard part. It’s our job to keep you informed of the latest security advancements as well as protect your account, so that you may rest assured knowing your information is in good hands.

Here are the facts:

  • Telco Online is confidential. Our system employs multiple layers of security, which means your Telco Online account information and transactions are safe and secure.
  • Our security system works 24/7. So no matter where you are and no matter what you are doing, we are working to verify your identity in order to protect your account.
  • Our security system watches for uncharacteristic or unusual behavior involving your account. If anything out of the ordinary is detected, we will ask you to verify your identity.
  • In the rare case we detect any unusual or uncharacteristic activity, we will ask you to answer security questions to make sure that it’s really you. (These are questions you answer when you register to be a Telco Online user.)
  • You will be allowed three attempts to answer the challenge questions. If you answer the questions incorrectly three times, your account will be blocked. Once the account is blocked, you must call us to reset the account.
  • If you travel frequently, you will not be challenged every time you login from a different location. The system learns and adds the location information to your profile.

If you have any other questions or concerns about the safety of your Alabama Telco account, please view our official Telco Online Privacy Statement or call us at 1.800.24.TELCO.

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